Welcome to HeavenBasket, your trusted online gift delivery store in Lahore. By accessing our website or placing an order, you agree to follow the Terms and Conditions mentioned below. These terms are designed to ensure transparency, trust, and a smooth shopping experience for both parties.

HeavenBasket is an online gift delivery platform based in Lahore, Pakistan. By placing an order, you confirm that all information you provide — such as your name, address, and contact details — is accurate and complete. Product availability may vary, and in rare cases, we reserve the right to replace an item with one of equal value and similar appearance if the original product is unavailable.

All prices displayed on our website are in Pakistani Rupees (PKR). Payments can be made safely through Bank Transfer, Easypaisa, or JazzCash, and your order will be processed once payment is confirmed. We offer same-day delivery services across Lahore, depending on the time of order and product availability. However, delivery times may vary during peak seasons, public holidays, or severe weather conditions. If the recipient is unavailable at the given address, we may reschedule the delivery after confirmation.

We always ensure that all our flowers, cakes, and gifts are fresh, high-quality, and carefully handled. However, slight variations in color, packaging, or design may occur due to differences in suppliers and seasonal changes. Customers are responsible for providing accurate information and ensuring the recipient is available to receive the order. HeavenBasket cannot be held liable for delivery delays or losses caused by incorrect addresses or other customer errors.

HeavenBasket will not be responsible for delays caused by courier issues, traffic conditions, or unforeseen events beyond our control. We are also not liable for any damage that occurs after successful delivery or for typographical errors on the website. All content on our site, including text, images, and logos, is the property of HeavenBasket and may not be copied or reproduced without written permission.

We may update our Terms and Conditions at any time to improve our service or meet legal requirements. The most recent version will always be available on this page. By continuing to use our website, you agree to any updates or changes made to these terms.

For any questions or concerns regarding these Terms and Conditions, please contact us at contact@heavenbasket.pk or visit us in Lahore, Pakistan.